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    Track & Trace Representative

    • Remote
      • Belgrade, Beograd, Serbia
      • Bogota, Distrito Capital de Bogotá, Colombia
      • Nis, Nišavski okrug, Serbia
      • Novi Sad, Vojvodina, Serbia
      • Lviv, Lvivska oblast, Ukraine
      +4 more
    • Logistics (Support)

    Job description

    About us:

    Zelh is a fast-growing, passionate outsourcing company.

    Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

    We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

    At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.  


    Responsibilities:

    • Daily communication with drivers and customers

    • Notifying appropriate parties of any issues

    • Inputting updates into the system

    • Answering incoming calls from clients

    • Scheduling appointments

    • Maintaining current knowledge of market trends in the transportation marketplace

    • Other duties as required by business needs or as assigned


    Working conditions:
    - Work schedule:     Monday - Friday 5 am - 2 pm (EST time)

    • Competitive Salary in USD

    • Remote mode of work

    • 10+ business days of paid time off

    • Team building and corporate events

    • Equipment provided

    • A supportive team

    Job requirements

    • Upper-Intermediate (B2) English level is A MUST

    • Ability to work in a high-stress/paced environment

    • Outstanding organizational and coordination abilities

    • Excellent communication and interpersonal skills

    • Experience in Customer Support will be appreciated

    • PC proficient (Microsoft Office preferred)

    • Excellent problem-solving abilities

    or