CSR

We work for an American based company with more than 10 years of experience in Logistics and Transportation in the USA, looking for a Customer Support Representative to join our Lviv / Ivano-Frankivsk office team.

Every employee will receive proper training, and all the tools that would give you a great opportunity to learn much more about the industry, as well as a great opportunity to become a long-term member of the existing team.

Essential job functions

• Daily communication with customers;

• Coordinating logistics process;

• Answering incoming calls from clients and vendors is a big priority;

• Working with data;

• Being friendly and helpful with all customers;

• Other duties as required by business needs or as assigned.

Working conditions:

• Shifts (appox. 23:00—07:00), from Monday to Friday or you can choose from Thursday to Sunday;

• Young and friendly staff in a modern office close to a convenient road junction;

• Company cover taxi expenses if you start/finish your shift in non-business hours;

• Competitive salary. The offer depends on experience and projected capabilities.;

• Social package;

• Paid vacation and sick days.

If you want to work in an International company, daily communicate in English, have a competitive salary, and work in a great young team, please send your CVs to (only in ENGLISH, please).

Minimum requirements:

• PC proficient (Microsoft Office preferred);

• Communication, self-organization, and leadership skills;

• Ability to work in a stress/paced environment;

• Upper-Intermediate and upper English level is required;

• Ability to work in a team environment, and be a team player;

• Ability to learn quickly.