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Senior Logistics Coordinator(EU Logistics)

  • On-site, Remote, Hybrid
    • Belgrade, Beograd, Serbia
    • Nis, Nišavski okrug, Serbia
    • Novi Sad, Vojvodina, Serbia
    • Warsaw, Mazowieckie, Poland
    • Warsaw, Mazowieckie, Poland
    • Wroclaw, Dolnośląskie, Poland
    +5 more
  • Logistics (Support)

EU Logistics

Brokerage

Transportation

Job description

  • Coordinate, plan and monitor orders received from the Client.

  • Select the most suitable carrier for each shipment based on cost, service quality, and equipment requirements.

  • Actively search for and onboard new carriers, support their implementation into operational processes, maintain strong and professional relationships with all contracted and non-contracted carriers, negotiate transport rates, and handle settlements in case of additional or unforeseen costs.

  • Troubleshoot any potential or pending shipment problems; provide assistance in any shipment deficiencies, and immediately investigate and bring them to resolution.

  • Key liaison between the Client’s organization and the selected Logistic Service Providers (LSP).

  • Answer track and trace questions.

  • Maintain/Set up Master Data if applicable.

  • Train others as required, using/creating the agreed training documentation.

  • Work cooperatively and productively with all internal and external stakeholders in accordance with the standards.

  • Issue and distribute reports to internal and external stakeholders.

  • Report any potential service failures to appropriate internal and external stakeholders.

  • Provide input on carrier performance for LSP performance review meetings.

  • Provide input on transport logistics related complaints upon request of the Quality department.

  • Provide backup support for other logistics coordinators and team members.

  • Provide operational support on Clients’ projects as needed.

Job requirements

  • 2-3 years of experience in logistics coordination, freight brokerage, or transportation management

  • Proven experience managing carrier relationships, onboarding, and rate negotiations

  • Strong problem-solving skills with the ability to troubleshoot and resolve shipment issues quickly

  • Proficiency with Transportation Management Systems (TMS) and master data setup

  • Experience with EDI systems preferred

  • Excellent written and verbal English communication skills

  • Strong organizational skills to manage multiple orders and coordinate with various stakeholders

  • Ability to analyze carrier options based on cost, service quality, and equipment requirements

  • Experience in generating operational reports and providing performance input

  • Team player willing to provide backup support and train colleagues

  • Customer service-oriented with strong attention to detail

  • Self-motivated, proactive, and able to work independently

  • Comfortable serving as liaison between clients and logistics service providers

Working conditions:

  • Working schedule: Mon - Fri 8 am - 6 pm CET

  • Competitive Salary in USD

  • Remote mode of work

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

  • Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

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