Reefer Load Planner

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We are seeking an experienced and proactive Reefer Load Planner to manage daily freight operations for 6-8 refrigerated trucks. This role requires strong experience booking reefer freight, building broker and customer relationships, and handling day-to-day dispatch and load execution.

Responsibilities:

• Book refrigerated (reefer) loads primarily through DAT and direct broker/customer relationships

• Negotiate competitive rates based on market conditions and load quality

• Dispatch and manage 6–8 trucks daily, optimizing routes and minimizing downtime

• Communicate with drivers via phone and email regarding pickups, deliveries, and schedules

• Monitor shipments in transit and proactively resolve any issues (delays, temperature concerns, breakdowns, receiver problems, etc.)

• Track and update load status in the TMS, ensuring timely and accurate reporting

• Verify rate confirmations, invoices, and supporting documents to ensure proper billing and compliance

• Proven experience booking reefer loads (required)

• Strong working knowledge of DAT load board

• Experience dispatching multiple trucks daily

• Excellent phone and email communication skills

• Ability to negotiate rates confidently and professionally

• Strong problem-solving and time-management skills

• Detail-oriented and able to work in a fast-paced environment

Working conditions:

• Working schedule: Mon-Fri 8am – 5pm EST

• Competitive Salary in USD

• Remote or office mode of work

• 10+ business days of paid time off

• English courses

• Equipment provided

We are eager to fill this position, if you are detail-oriented and thrive in a team setting, we encourage you to apply and become a part of our dynamic logistics team.