Skip to content

    Logistics Coordinator (Scheduler)

    • On-site, Remote, Hybrid
      • Belgrade, Beograd, Serbia
      • Nis, Nišavski okrug, Serbia
      • Novi Sad, Vojvodina, Serbia
      • Lviv, Lvivska oblast, Ukraine
      +3 more
    • Logistics (Brokers)

    The US Logistics

    Brokerage

    Load Coverage

    Coordinating and Scheduling

    Job description

    Zelh is a fast-growing, passionate outsourcing company.

    Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

    We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

    We are seeking a dedicated and detail-oriented Logistics Coordinator will be accountable to execute the tasks of building, scheduling and rescheduling loads for the client(s) within their team. A LC is also responsible for ensuring the day-to-day operational expectations of the client(s) are met. These are including but not limited to track and trace, document retrieval, internal problem escalation and resolution. A LC is responsible for supporting, creating and sharing best practices with all LCs within the business unit.

    Responsibilities:

    • Build 40–50 truckload (TL) loads per day, entering shipment information accurately into Echo’s systems.

    • Build loads using Optimizer and Accelerator, and build through Vooma where applicable per the account SOP.

    • Schedule and reschedule pickup and delivery appointments through BiggerPicture.

    • Follow the account-specific SOPs provided for each assigned account, ensuring loads are built and scheduled to customer requirements.

    • Progressively identify and pursue automation opportunities within the SOPs to increase production and reduce manual effort.

    • Validate shipment details (locations, dates, references, commodity, and special instructions) before releasing loads.

    • Add notes and documentation to the relevant systems to provide full visibility of the load’s build and scheduling history.

    • Communicate with shippers, receivers, and internal teams to confirm or correct appointment details when required.

    • Answer and action emails related to building and scheduling in a timely manner.

    • Partner with sales pods and operations to remove building and scheduling tasks from their workflows entirely.

    • Escalate exceptions, blockers, and recurring issues to the appropriate Echo managers and team leads.

    • Meet personal and team qualitative and quantitative targets.

    Job requirements

    • Working knowledge of Optimizer and Accelerator for load building.

    • Ability to schedule appointments through BiggerPicture and build through Vooma where applicable.

    • Comfortable working with current technology and competent in Microsoft Office products (Word, Excel, Outlook) and Google Sheets, with strong internet navigation skills and a minimum 20 words-per-minute typing average.

    • Aptitude for identifying process-automation opportunities and applying SOP improvements.

    • Team-player attitude, both within the department and partnering with employees across the organization.

    • Strong multitasking and organizational skills.

    • Fluent in English, with strong verbal and written communication skills.

    • Attention to detail is paramount.

    • Time management, problem-solving, motivation, flexibility, adaptability, and proactiveness.

    Working conditions:

    • Working schedule: 9:00 AM to 6:00 PM EST

    • Competitive Salary in USD

    • Remote or office mode of work

    • 10+ business days of paid time off

    • English courses

    • Equipment provided

    We are eager to fill this position, if you are detail-oriented and thrive in a team setting, we encourage you to apply and become a part of our dynamic logistics team.

    or