Load Coverage Specialist (Drayage)

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Load Coverage / Booking Specialist, who will focus on Expedited Freight for one of our clients.

Load Coverage / Booking Specialist is expected to source, negotiate, and secure carriers on available freight in a timely and profitable manner. They will also ensure that all customer shipments are covered within the company’s quality standards.

We simplify logistics through collaboration, transparency, and cutting-edge technology while delivering what matters most for freight forwarders.

Key Responsibilities:

• Actively engage new and existing carriers for available capacity

• Collect and document all available capacity from assigned carriers

• Strategically target specific carrier prospects based off size, region, and equipment

• Match entered capacity to every available load within TMS

• Assign the best carrier to each available load

• Clearly communicate load expectations and details to ensure a successful transaction

• Negotiate daily, monthly, and annual pricing with carriers based on market trends

• Serve as the primary contact for assigned carriers

• Build and maintain relationships with truckload carriers

• Provide all necessary pickup information and paperwork to carriers to ensure on time pickup

• Connect drivers electronically to company’s tracking app

• Identify loads level issues and work cross-functionally to determine the best solution

• Assist in gathering PODs and other accessorial paperwork from carrier.

• Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.

• Upper-intermediate + English Level.

• 0-2 years' proven experience working in a Carrier Sales role with Expedited Freight or a logistics similar role.

• Strong understanding of transportation regulations and logistics procedures

• Excellent organizational and time management skills.

• Proficient in Microsoft Office and logistics software.

• Exceptional communication and interpersonal abilities.

• Ability to multitask and prioritize tasks effectively.

• Problem-solving skills and attention to detail.

Working conditions:

• Working schedule: Mon-Fri 7 am-4 pm CST

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.