Skip to content

    Load Coverage Representative

    • On-site, Remote, Hybrid
      • Belgrade, Beograd, Serbia
      • Ivano-Frankivsk, Ivano-Frankivska oblast, Ukraine
      • Lviv, Lvivska oblast, Ukraine
      • Odessa, Odeska oblast, Ukraine
      • Warsaw, Mazowieckie, Poland
      • Novi Sad, Vojvodina, Serbia
      • Nis, Nišavski okrug, Serbia
      +6 more
    • Logistics (Brokers)

    Carrier Sales

    Freight Brokerage

    Logistics

    Job description

    Zelh is a fast-growing, passionate outsourcing company.

    Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

    We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

    We are looking for a proactive and detail-oriented Load Coverage Representative (CSR) to join our logistics team.

    Position Overview:

    The ideal candidate has experience handling day-to-day brokerage operations and can confidently manage carrier communication, load coverage, and shipment tracking in a fast-paced environment.

    This role is heavily operations-focused and requires strong communication, negotiation, and multitasking skills.

    Key Responsibilities:

    • Book loads with carriers and ensure timely freight coverage

    • Negotiate rates with carriers while maintaining company profitability goals

    • Send and manage rate confirmations accurately and on time

    • Follow up with drivers and dispatchers to track shipment ETAs and load status updates

    • Communicate proactively with carriers regarding pickups, deliveries, delays, and issues

    • Maintain accurate load updates and shipment information in the TMS

    • Work closely with internal operations and sales teams to ensure smooth execution

    • Build and maintain strong relationships with carriers and transportation partners

    • Handle day-to-day operational tasks related to freight movement and carrier management

    • Support Track & Trace (T&T) responsibilities, including monitoring shipments in transit, updating statuses, and escalating issues when necessary

    Training & Tools

    We will provide full training on our internal processes and systems, including:

    • TAI Cloud

    • HubSpot

    • Parade

    • Internal TMS guidelines

    • Other logistics and communication tools used by the team

    Job requirements

    • Previous experience in carrier sales, freight brokerage, or logistics operations

    • Experience handling daily freight operations and shipment coordination

    • Strong negotiation and communication skills

    • Ability to multitask and manage multiple loads simultaneously

    • Detail-oriented with strong organizational skills

    • Comfortable working in a fast-paced environment

    • Experience with TMS systems or logistics software is a plus

    • English proficiency required

    Working conditions:

    • Working schedule: Monday – Friday, 8:00 AM – 5:00 PM CST

    • Work mode - hybrid/remote

    • Competitive Salary in USD

    • 10+ business days of paid time off

    • Equipment provided

    • A supportive team

    • Remote eligibility

    Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

    or