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    Dispatcher (Reefer)

    • Remote
      • Belgrade, Beograd, Serbia
      • Lviv, Lvivska oblast, Ukraine
      • Nis, Nišavski okrug, Serbia
      • Novi Sad, Vojvodina, Serbia
      +3 more
    • Logistics (Support)

    Reefer Experience Required

    Job description

    We are seeking a reliable and detail-oriented Night Dispatcher to support our long-haul refrigerated trucking operations. This role is responsible for overnight fleet monitoring, driver communication, load tracking, and ensuring on-time delivery while maintaining temperature compliance for sensitive freight. The ideal candidate thrives in a fast-paced environment and can make sound decisions with minimal supervision.

    Key Responsibilities

    • Monitor and track all active loads during overnight hours using TMS and GPS systems

    • Communicate with drivers regarding load status, delays, route issues, and emergencies

    • Ensure proper temperature settings and reefer unit operation for all refrigerated loads

    • Coordinate with brokers, customers, and receivers for appointments, updates, and issue resolution

    • Proactively identify and resolve service failures or potential disruptions

    • Dispatch drivers on pre-planned loads and make adjustments as needed

    • Maintain accurate and up-to-date records in dispatch and tracking systems

    • Handle after-hours calls, including breakdowns, detention, and lumper issues

    • Escalate critical issues to management when necessary

    Working conditions:

    • Working schedule: 3 shifts are available, 1 person per shift, all times in CST:

    • (Mon–Thurs): 7:00 PM – 7:00 AM

    • (Fri–Sun): 7:00 PM – 7:00 AM

    • Day Shift (Weekend Part-Time): 7:00 AM – 7:00 PM, Saturday–Sunday

    • Competitive Salary in USD

    • Remote mode of work

    • 10+ business days of paid time off

    • Team building and corporate events

    • Equipment provided

    • A supportive team

    Job requirements

    • Prior experience in trucking dispatch, logistics, or transportation (reefer experience preferred)

    • Familiarity with Transportation Management Systems (TMS) and load tracking tools

    • Strong communication and problem-solving skills

    • Ability to multitask and stay organized in a high-pressure environment

    • Basic understanding of Hours of Service (HOS) regulations

    • Comfortable working overnight shifts, including weekends and holidays

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