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Dispatcher

  • Remote
    • Belgrad, Beograd, Serbia
    • Lviv, Lvivska oblast, Ukraine
    • Wroclaw, Dolnośląskie, Poland
    +2 more
  • Logistics (Support)

Job description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Dispatcher for our third-party logistics company.


Responsibilities:
- Prepare and organise carrier packets, ensuring all necessary documentation, permits, and insurance requirements are in place for smooth carrier operations
- Maintain accurate records of dispatching activities, including load details, driver information, and delivery confirmations
- Plan routes and book most cost-efficient loads for company drivers
- Utilise TMS software to dispatch info to drivers
- Collaborate with drivers and carriers to arrange the pickup and delivery of shipments, optimising routes for efficient delivery
- Monitor the progress of shipments and provide real-time updates to customers, ensuring timely deliveries and resolving any potential issues
- Interact with brokers professionally, addressing inquiries, and maintaining excellent customer service
- Verify freight is loaded and secured in the correct manner


Working conditions:

  • Working schedule:
    Mon - Fri 8 am - 5 pm / 9 am - 6 pm EST (1 hour of unpaid lunch is entitled)
  • Competitive Salary in USD
  • Remote mode of work
  • 10+ business days of paid time off
  • Team building and corporate events
  • Equipment provided
  • A supportive team
  • Remote eligibility

Job requirements

Required skills:
- 6 months + of experience in the logistics domain (US market) is a MUST
- Upper-Intermediate Level of English is a MUST
- Must be able to find freight for Hotshots
- Strong organisational and multitasking abilities to manage both administrative and sales-related responsibilities
- Excellent verbal and written communication skills
- Proficient in using computer systems and office software (e.g., MS Office, virtual communication tools)
- Strong negotiation and relationship-building skills for carrier sales and coordination
- Detail-oriented, organised, and have strong phone/email communication skills
- Self-motivated & able to work well as a team member

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