
Customer Support Representative
- On-site
- Belgrade, Beograd, Serbia
Job description
Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for a Customer Support Representative.
About client:
The logistics company with more than 10 years of experience in the USA. Every employee will receive proper training and all the tools that would give you a great opportunity to learn much more about the industry.
Responsibilities:
Coordinating and supporting logistics process;
Day-to-day communication with customers;
Working with data according to this field;
Taking part in calls from clients and vendors (big priority);
Providing great interpersonal and communication skills to all customers;
Other duties as required by business needs or as assigned
Working conditions:
The schedule: Shifts 14:00-23:00 (Mon-Fr or Thur-Sun);
Young and friendly staff in a modern office close to a convenient road junction;
The company covers taxi expenses if you start/finish your shift in non-business hours;
Competitive salary;
Paid vacation and sick days.
Job requirements
Minimum requirements:
PC proficient (Microsoft Office preferred);
Communication, self-organization, and leadership skills;
Ability to work in a stress/paced environment;
Upper-Intermediate and upper English level is required;
Ability to work in a team environment, and be a team player;
Ability to learn quickly.
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