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Customer Service Representative

  • On-site, Remote, Hybrid
    • Ivano-Frankivsk, Ivano-Frankivska oblast, Ukraine
    • odesa, Odeska oblast, Ukraine
    • Lviv, Lvivska oblast, Ukraine
    +2 more
  • Logistics (Support)

Job description

We are a U.S.-based logistics and transportation company with over 10 years of experience in the industry. Our office is growing, and we’re looking for a Customer Service Representative to join our dynamic team.

We provide full training and all the tools needed to succeed in this role. It’s a great opportunity to dive into the world of logistics and grow into a long-term member of our international team.

🔧What You’ll Be Doing:

  • Communicating with customers daily via phone and email

  • Coordinating logistics and handling dispatch processes

  • Answering inbound calls from clients and vendors (a top priority)

  • Working with databases and internal systems

  • Providing friendly, helpful support to all customers

  • Performing other duties as assigned by the team or business needs

What We’re Looking For:

  • Proficiency with computers (Microsoft Office is a plus)

  • Strong communication, self-organization, and problem-solving skills

  • Ability to work effectively in a fast-paced, high-pressure environment

  • English level: Upper-Intermediate or higher (spoken and written)

  • A team player with a quick learning mindset

💼What We Offer:

  • Shift schedule: 15:00—00:00 or
    07:00—15:00 or
    23:00-07:00

  • A supportive, young team in a modern office with great transport access

  • Taxi covered for early/late shifts

  • Competitive salary (based on experience and performance)

  • Paid vacation and sick leave

🌟 If you’re ready to kickstart or grow your career in international logistics, love working in English, and want to be part of a fun, fast-paced team — we’d love to meet you!

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