Carrier Sales Representative (Wrolcaw - office only)

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Carrier Sales Representative. The customer is facilitating intelligent, sustainable, and scalable connections between shippers and carriers is their primary goal. Through the integration of AI-powered many-to-many freight matching, user-friendly software, and top-notch freight professionals, our client empowers organizations to achieve superior performance and reliability in their deliveries. The platform also aids in long-term strategic planning and capacity optimization, reducing empty miles on the road and enhancing network efficiency on a large scale.

Responsibilities:

• Develop and maintain strong relationships with existing carriers, acting as the primary point of contact for ongoing coordination and communication
• Negotiate rates, contracts, and terms with carriers to ensure competitive pricing and service levels
• Coordinate the booking and dispatching of shipments to carriers, considering customer requirements, carrier capacity, and delivery deadline
• Track and monitor shipments to ensure timely and accurate pick-up, transit, and delivery
• Address and resolve any issues or challenges that arise during the transportation process, such as delays, damages, or service failures
• Perform accurate data entry to maintain carrier records and update relevant information
• Maintain accurate records of carrier information, contracts, rates, and shipment details
• Collaborate with internal teams, including customer service, operations, and warehousing, to ensure seamless coordination and customer satisfaction
• Stay up to date with industry trends, market conditions, and regulatory requirements related to transportation and logistics
• Provide regular reports and updates on carrier performance, shipment status, and relevant metrics