Carrier Sales Representative (Cross Border)

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Carrier Sales Representative (Cross Border) for one of our clients.

As a Carrier Sales Representative, you will work closely with the existing company’s network of carriers as well as establish relationships with new carriers, focusing on reducing transportation costs and improving performance. You will be responsible for taking a proactive approach to mastering the pricing and capacity fluctuations in the truckload shipping market.

Key Responsibilities:

• Develop and maintain strong relationships with existing carriers

• Recruit new carriers to achieve a lower cost of transportation and improve performance

• Be a master negotiator of carrier rates on a spot or transactional basis

• Source and procure carrier services to ensure the timely pick-up and delivery of customer freight

• Coordinate the booking and dispatching of shipments to carriers, considering customer requirements, carrier capacity, and delivery deadline

• Track and monitor shipments to ensure timely and accurate pick-up, transit, and delivery

• Address and resolve any issues or challenges that arise during the transportation process, such as delays, damages, or service failures

• Maintain accurate records of carrier information, contracts, rates, and shipment details

• Collaborate with internal teams, including customer service, operations, and warehousing, to ensure seamless coordination and customer satisfaction

• Provide regular reports and updates on carrier performance, shipment status, and relevant metrics

• Learn various freight market trends based on seasonality, geography, and specialized carrier types to effectively communicate to client-facing representatives

• 3 years + of experience in a truckload carrier sales role, with 2 years + experience in Cross Border US - Canada experience

• Upper-Intermediate Level of English is a MUST

• Strong negotiation and relationship-building skills for carrier sales and coordination

• Experience in identifying and recruiting new carriers to lower the cost of transportation

• Strong organizational and multitasking abilities to manage both administrative and sales-related responsibilities

• Self-driven with little guidance and a competitive nature

• Excellent verbal and written communication skills for effective correspondence with internal and external stakeholders

• Proficient in using computer systems and office software (e.g., MS Office, virtual communication tools)

• Knowledge of logistics operations, transportation modes, and freight management is preferred.

• Works well under pressure and with integrity

• Ability to perform accurate data entry and maintain up-to-date records

• Attention to detail and accuracy in managing data, documents, and schedules

• Ability to collaborate remotely with team members

• 1 year+ of work knowledge with Parade is preferred

  Working conditions:

• Working schedule: Mon-Fri 8 am-5 pm EST

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.