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Carrier Sales/ Load Coverage Specialist

  • On-site, Remote, Hybrid
    • Belgrade, Beograd, Serbia
    • Nis, Nišavski okrug, Serbia
    • Novi Sad, Vojvodina, Serbia
    +2 more
  • Logistics (Brokers)

- Competitive Salary in USD

- Remote mode of work

- 10+ business days of paid time off

- Equipment provided

- A supportive team

- Remote eligibility

Job description

About Zelh

Zelh is a fast-growing, passionate outsourcing company with a mission to be the most reliable partner by consistently delivering high-quality services. We build long-term relationships with customers, employees, and vendors, grounded in personal attention, timely communication, and respect.

Currently, we are looking for a Carrier Sales Representative to join the team of one of our U.S.-based clients. This is a great opportunity to work in a fast-paced, collaborative logistics environment with a strong focus on communication, relationship-building, and problem-solving.

Job requirements

  • Source and secure truckload capacity with both new and existing carrier partners

  • Actively engage unowned carriers via phone, email, or through the client’s carrier portal

  • Handle digital bookings and negotiations with unassigned carriers

  • Build and maintain relationships with truckload carriers

  • Match available capacity to open loads in the TMS and assign the most suitable carrier

  • Clearly communicate load details, pickup instructions, and shipment expectations

  • Track and trace shipments already bid on and won to ensure smooth delivery

  • Monitor driver status and electronically connect drivers to the tracking app

  • Issue Comcheks/T-checks for lumpers as required

  • Coordinate lumper payments during peak hours (5 AM–8 AM and 5 PM–9 PM)

  • Gather PODs and accessorial paperwork from carriers

  • Identify and resolve shipment-level issues in collaboration with internal teams

  • Provide pickup documentation and ensure on-time load execution

  • Negotiate pricing with carriers based on current market conditions

  • Maintain accurate records of carrier communication and load details

Required Qualifications:

  • 0–2 years of experience in a Carrier Sales or logistics-related role

  • Strong understanding of logistics processes and transportation regulations

  • High level of English proficiency (Upper-Intermediate or above)

  • Excellent communication and negotiation skills (verbal and written)

  • Strong organizational and multitasking abilities

  • Proficiency in Microsoft Office and logistics platforms (TMS systems preferred)

  • Attention to detail and a proactive problem-solving mindset

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