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Carrier Sales (Capacity Representative)

  • On-site, Remote, Hybrid
    • Belgrade, Beograd, Serbia
    • Lviv, Lvivska oblast, Ukraine
    • Nis, Nišavski okrug, Serbia
    • Novi Sad, Vojvodina, Serbia
    +3 more
  • Logistics (Brokers)

Logistics

US Logistics

Brokerage

Job description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Capacity Representative for one of our clients.

Our client is an established US-based logistics and transportation company providing comprehensive freight brokerage services across multiple modes. They work with high-visibility customers and prioritize building strong carrier relationships to deliver reliable, high-quality service.

Position Overview

We are seeking an experienced Carrier Sales Representative to support additional lines of business for an existing customer account. This role will work closely with senior capacity and operations leadership, focusing on proactive capacity procurement through direct carrier outreach rather than relying primarily on load boards. This is a collaborative, high-accountability position ideal for someone with deep carrier market connections and a proven book of business.

Key Responsibilities:

  • Proactively call out to carriers to secure capacity for customer freight (primary approach vs. relying on DAT/load boards)

  • Work alongside an in-office team member to coordinate load coverage and capacity solutions

  • Build and maintain relationships with middle to small carriers who meet company quality standards

  • Negotiate competitive rates while ensuring carrier reliability and service standards

  • Coordinate multi-mode shipments and manage logistics across different transportation types

  • Use McLeod TMS for load management, tracking, and documentation

  • Communicate effectively with high-visibility customers and internal operations teams

  • Provide regular status updates and proactive problem-solving for any transit issues

  • Maintain a trusted carrier network and continuously expand carrier relationships

  • Meet or exceed performance metrics and capacity goals

  • Ensure seamless execution from pickup through delivery

Job requirements

  • Minimum 4 years of experience in carrier sales, freight brokerage, or capacity procurement

  • Strong carrier network

  • True capacity sales experience: Proactive call-out approach to carriers vs. primarily posting on load boards

  • Multi-mode transportation experience (TL, LTL, intermodal, etc.) preferred

  • McLeod TMS experience required

  • Strong to excellent English proficiency (both written and verbal)

  • Deep connectivity to the carrier market with established relationships

  • High-level communication skills for working with high-visibility customers

  • Ability to work collaboratively with senior leadership and operations teams

  • Strong negotiation skills and results-driven mindset

  • Problem-solving ability and adaptability in fast-paced environments

Working conditions:

  • Working schedule: Monday - Friday, 8 am - 5 pm CST

  • Competitive Salary in USD

  • On-site/remote mode of work

  • 10+ business days of paid time off

  • Equipment provided

  • A supportive team

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

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