Carrier Operations Coordinator

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials.

At this point, Zelh is looking for a Carrier Operations Coordinator for one of our clients. This role is a hybrid of Tracking Support and Booking Representative, working directly alongside a Senior Carrier Sales Representative. The primary objective is to provide operational support with day-to-day logistics tasks, enabling the Carrier Sales team to focus on carrier relationships, negotiations, and freight execution.

Key Responsibilities:

• Add and maintain accurate driver information in the system.

• Monitor and update shipment tracking throughout the transportation process.

• Collect Proofs of Delivery (PODs) and ensure all required documentation is completed.

• Assist with booking assigned freight and coordinating load details.

• Communicate with carriers to provide updates and resolve operational issues.

• Support Senior Carrier Sales Representatives with day-to-day operational tasks.

• Maintain accurate shipment records and update the TMS as needed.

• Help ensure smooth freight execution and on-time deliveries.

• 1+ year proven experience working in a Carrier Sales role or a logistics similar role.

• Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.

• Strong understanding of transportation regulations and logistics procedures

• Excellent organizational and time management skills.

• Proficient in Microsoft Office and logistics software.

• Exceptional communication and interpersonal abilities.

• Ability to multitask and prioritize tasks effectively.

• Problem-solving skills and attention to detail.

  Working conditions:

  • Working schedule: Mon–Fri | 8:00 AM – 5:00 PM CST

  • Competitive Salary in USD

  • Remote mode of work

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

  • Remote eligibility

  Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.