Bilingual Spanish-Speaking Carrier Sales Representative

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Carrier Sales Representative for one of our clients. This role involves managing carrier relationships, negotiating freight rates, and coordinating transportation logistics—with a focus on reefer freight out of Texas, primarily for Mexico cross-border shipments.

Key Responsibilities:

1. Outbound Calls: Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation.

2. Inbound Calls: Handle incoming calls from carriers interested in hauling freight for Arrive and provide them with necessary information.

3. Capacity Management: Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently.

4. Problem-Solving: Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages.

5. Communication: Maintain regular communication with the customer sales team, providing them with tracking updates and keeping them informed about the status of their customers' shipments.

6. Documentation: Ensure accurate documentation of all communications and transactions related to load coverage and shipment management.

• 1-2 years' proven experience working in a Carrier Sales role or a logistics/brokerage similar role.

• Reefer experience is a MUST (95% of the freight is reefer out of Texas, mostly Mexico cross-border);

• Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.

• Fluent Spanish and English (both written and spoken) – required for effective communication with Spanish-speaking clients and international teams.

• Strong understanding of transportation regulations and logistics procedures

• Excellent organizational and time management skills.

• Proficient in Microsoft Office and logistics software.

• Exceptional communication and interpersonal abilities.

• Ability to multitask and prioritize tasks effectively.

• Problem-solving skills and attention to detail.

Working conditions:

• Working schedule: Mon - Fri 8 am - 5 pm CST

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

There is also potential for growth into an Account Management role, offering long-term career development.