Accounts Receivable Specialist

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for an Accounts Receivable specialist for an American leading international supplier of quality seafood products. The AR Specialist will play a key role in managing the company's receivables process. This role involves AR responsibilities, including posting cash, managing customer payments, and performing bank reconciliations. 

Responsibilities:

• Collections & Aging Reports:
  • Run AR Aging reports for collection calls and emails.
  • Communicate with customers regarding payment statuses.
  • Maintain spreadsheets for all open invoices.
• Payment Processing:
  • Post ACH & Wire deposits, including McLane and PFG ACH postings.
  • Handle PFG vendor support.
  • Process debit and credit memos.
• Invoicing:
  • Print invoices to PDF and send them to customers.
  • Manage customer requests for invoice copies.
• Research & Discrepancies:
  • Investigate short pays, discrepancies, and deductions.
  • Request backups for claims and discrepancies as needed.
  • Research and process smaller and larger vendor billbacks (e.g., USF billbacks).
• Claims & Disputes:
  • Use Sysco and US Foods portals to check invoice statuses and request payment updates.
  • Submit and manage detention fee disputes through the portals (Sysco, US Foods).
  • Handle US Foods EZ Claim and Reclamation disputes.
• System Entries:
  • Enter cases in Acumatica for returns, claims, and BOL requests.
  • Update various spreadsheets for open invoices, credit memos, and case items.
  • Enter new customers into Acumatica and collaborate with the credit department for approvals.
• Reporting & Audits:
  • Process monthly all-profits reports.
  • Handle $0 cash receipts (wash debit against credit).
  • Research billback short accruals.
• Vendor and Customer Relations:
  • Communicate with customers and carriers regarding claim invoices.
  • Research and resolve pending claims.
• Daily Tasks:
  • Update the US Foods and McLane concentration spreadsheets daily.
  • Regularly check the status of disputes and billbacks, especially with Sysco and US Foods.