Account (Sales) Manager for factoring company

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for an Sales Manager for the logistics factoring company.

A few words about our client: Our client provides financial support to carriers in the transportation industry. They understand the industry and have over 20 years of experience, which is why their clients put their trust in cooperation with that company. Their multilingual and diverse team members offer their clients the customer service they deserve. They offer competitive rates within the market which help our clients meet cash flow needs to run their daily operations and continue to grow their business.

About the Role:

The Account (Sales) Manager is responsible for providing excellent customer service while monitoring a granted portfolio from credit to collection of invoices purchased. The ideal candidate will be self-sufficient and thrive working independently but also contributing to the greater team mission. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results-driven approach.
The Account Executive will be responsible for managing existing client accounts and acting as the primary point of contact for clients throughout the factoring process

Responsibilities:

• Monitor granted portfolio from credit to collection while maintaining a low error ratio.
• Make customer credit decisions within established guidelines and follow up with disputed factoring invoices.
• Maintain communication with granted clients via phone, email, and follow-up spreadsheets daily.
• Send paperwork requested by broker or carrier including invoices, payment status, fund delivery, and reports.
• Approve daily advances.
• Collaborate with inter-departments on issues that arise with your book of clients.
• Manage problem accounts or workouts as needed.
• Handle other duties as needed.

• Industry knowledge of transportation, factoring, and finance preferred.

Working conditions:

· Work schedule: Mon - Fri 08:00 am - 05:00 pm EST

· Competitive Salary in USD

· Hybrid or Remote mode of work

· 10+ business days of paid time off

· Team building and corporate events

· Equipment provided

· A supportive team